linkedin facebook twitter rss

25 Feb actionable

Useable in determining a course of action, or pointing to a specific course of action. Actionable information is close to becoming knowledge, or it’s already there.

From PC Magazine – actionable intelligence is: “Having the necessary information immediately available in order to deal with the situation at hand.  With regard to call centers, it refers to agents having customer history and related product data available on screen before the call is taken.”

data     information    knowledge

One Response so far.

  1. […] architects map the structure of objects and their associations, and use these maps to deliver “actionable” knowledge, the core component of which is contextualized meaning. These products do that by […]

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.